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Episode 297: Farmer’s Lament

Your Kickstarter Sucks

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The Importance of Web Chat in Customer Service

"We'll be here for the next generation and probably even the one after that if I had to guess where things are going," he says. "I just have too much responsibility now to listen to your guys to show to waste my time." Some of these sites got AI web chat now so you can just go in there and what if I wanted to return this next week? And then it gives you a scenario about returning it three weeks from now?" He's doing more web chats when it comes to his customer service issues.

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