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The Importance of User Experience in Chatbots
The UI UX for Tritu BT is so much better. It's very simple, easy to use. And even without going super crazy with the UI, we already see a lot of work that consists in adding some simple layers of logic on top of this chatbot-like interaction. So the idea of adding some layer of business logic that can be totally deterministic or could also be leveraging the model to make the experience more actionable and more engaging. Yeah. Versus having the most powerful model.