Navigating Human Error and System Safety

This chapter explores the collaborative journey of experts in system safety and human error, comparing it to a 'cognitive circus' post-disasters like Chernobyl and Challenger. The discussion addresses the evolution of safety concepts, emphasizing the importance of design, human-machine interaction, and the emergence of the patient safety movement. By analyzing past incidents, the chapter highlights the complexities of accidents and the need to shift from blaming human error to fostering resilience in high-stakes environments.