The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Rewind: Val Geisler on how to supercharge your email onboarding

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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The Dinner Party Strategy for Onboarding

I use a technique framework called the dinner party strategy. And i feel like most people have either been to a dinner party or hoasted one. So using that kind of framework, you can really see how an onboarding sequence can be laid out and follow those steps. As it depends on how long your trial is,. You know, a lot of different factors, but it's a really solid way to start. I lay her in pieces like behaviour based emales and account type based emales, emales specific to your industry.

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