14min chapter

Fintech Takes cover image

S8 E12: The Future of Loan Servicing (Live from the Salt Flats)

Fintech Takes

CHAPTER

Innovating Small Business Banking

This chapter discusses the progressive development of small business banking at Golden One Credit Union, focusing on innovative strategies aimed at enhancing service offerings. Guests share their experiences transitioning to modern approaches while emphasizing the importance of a culture that embraces innovation and learning from failure. The conversation highlights the unique challenges small business owners face in financial management, underlining the need for tailored solutions that blend digital and personal interactions.

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