In today’s episode, I am joined by Justin Ergler, a globally recognized thought leader in legal operations and legal procurement. We discuss the evolving role of business professionals in the legal industry and how value-based billing models are reshaping the traditional law firm structure.
With a global legal industry valued at $1 trillion, Justin shares his insights on alternative fee arrangements, the importance of building strong client-firm relationships, and how legal departments and law firms can optimize value while maintaining profitability. The episode offers practical advice for lawyers navigating the intersection of law and business, providing specific strategies to improve client service and communication. At a Glance:
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00:00 – Introduction and Justin Ergler’s Background
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00:02 – The Evolving Role of Business Professionals in Legal Operations
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00:05 – The Billable Hour: Exploring Alternatives and Addressing Concerns
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00:10 – Case Studies: How Alternative Fee Arrangements Work in High-Stakes Matters
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00:14 – Trust and Transparency: Building Strong Client-Firm Relationships
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00:17 – Communicating Rate Increases: The Importance of Tailored Approaches
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00:22 – Understanding Client Needs: Business-Side Conversations with Law Firms
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00:28 – The Legal Value Network: Elevating Business Practices in Law
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00:36 – Closing Thoughts and How to Learn More About Legal Value Network
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How to reach Justin Ergler:
justin.ergler@gmail.com
https://www.legalvaluenetwork.com
https://www.legalvaluenetwork.com/the-board
https://www.linkedin.com/in/justinergler
Interested in doing 1-2-1 coaching with Laura Terrell? Or learning more about her work coaching and consulting? - here are ways to reach out to her:
www.lauraterrell.com
laura@lauraterrell.com
LinkedIn: https://www.linkedin.com/in/lauralterrell/
Instagram: https://www.instagram.com/lauraterrellcoaching/
Show notes: https://www.lauraterrell.com/podcast
