What does the failure of Robodebt tell us about the government’s “duty of care”?
The Minefield
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The Impersonal Trauma of Robo-Debt and Societal Attitudes Towards Poverty
This chapter examines the failures of the robo-debt system, focusing on its impersonal communication style and the presumption of guilt placed on individuals. It also reflects on changing attitudes toward poverty and welfare since the 1970s, advocating for a moral reassessment of societal support for vulnerable populations.
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