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Mr Bates v Post Office part 6 - information dead ends and accountability sinks

The Westminster Tradition

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Evolving Relationships and Management Cultures in the Post Office

This chapter delves into the historical evolution of the relationship between postmasters and area managers, revealing a transition from personal connections to a focus on efficiency. It examines how this shift impacts postmasters' ability to manage financial issues and prompts discussion on perceptions of management strength.

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