
Driving Automation Throughout Insurance, from a Tech-First Perspective - with Tim Nguyen of Cloud Insurance
The AI in Business Podcast
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Transforming Claims with Tech Automation
This chapter explores the critical role of a streamlined tech stack in the insurance industry, focusing on how automation can improve the customer experience during claims processing. It contrasts traditional legacy systems with modern SaaS solutions, highlighting the challenges and opportunities of integrating AI technology to facilitate a more efficient and user-friendly process.
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