The Importance of Culture in Management

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If a unit sends someone to training, everybody else is going to pick up slack. Job one should be lead the people you were responsible for and then all the other stuff comes on. We've just gone through COVID, where in many cases, people were used to running at a 65, 70, 75% compliment,. That means it's been a long time since we actually had a full compliment of employees that allowed people to do things like get trained.

Bill Schaninger explains why middle managers are critical to an organization’s success—and shares powerful principles for better leading.

— YOU’LL LEARN —

1) Why middle managers are often underappreciated

2) The number one thing middle managers should be doing

3) The simple secret to retaining top talent

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— ABOUT BILL —

Bill Schaninger is a senior partner in McKinsey's Philadelphia office. He advises CEOs, government ministers, and senior executives on organizational health and improvement. He is McKinsey's expert on the power of culture, values, and leadership in improving business outcomes. He holds an MS and PhD in management from Auburn University and an MBA and Bachelor of Business Administration from Moravian College. He is a coauthor of Beyond Performance 2.0.

• Book: Power to the Middle: Why Managers Hold the Keys to the Future of Work

• Article: "Help your employees find purpose—or watch them leave" with Naina Dhingra

• Email: Bill.Schaninger@gmail.com

• LinkedIn: Bill Schaninger Ph.D.

— RESOURCES MENTIONED IN THE SHOW —

• Past episode: 150: Expressing Radical Candor with Kim Scott

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