John Spence - How to Be a Great and Empathetic Leader
Slo Mo: A Podcast with Mo Gawdat
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How to Survive the Great Recession
I think what happens is a lot of people get really obsessed about all these things that are happening to politics and the economy. You can't do anything about that. And every minute you spend obsessing on that is a minute you're not spending on something you could control. Right now, you've got to get really, really close to your customers. Your customers will remember for years after this how you treat them right now.
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