The Ultimate Test on Communication and Where Problems Are | 2min snip from Elevate with Robert Glazer

Speaker 3
No, we got to pivot to your questions. Firstly, because I'm getting a lot of drop packets, I'm actually running MTR as we speak, and just like getting incensed at my ISP. And I mean, it turns out that even if you give them facts like data about percentage packet loss and latency at particular locations, they still weren't too much about it. But anyway, oh, can I
Speaker 2
ask a question about this? I I think last week after our chat, I called my ISP and I said, what's going on here? And they said, Oh, there's something wrong. We're going to send a signal to you. And that's going to fix it. And I was asking, what is this signal? And they wouldn't tell me it's like, Oh, it's just a technical term for something. And then the signal came, my modem restarted, and then it worked. So what happened?
Speaker 1
I don't know. Okay. You're modem restarted? Yeah. You
Speaker 3
mean your router? No.
Speaker 2
So I have a modem and then a router. So like the modem is the thing that takes the coax in from them. And theoretically, that's where you're going.
Speaker 3
Yeah. That's where their world stops. What's your what type of connection do you have to your
Speaker 2
ISP? I have no idea. It's like a coaxial cable coming in. It's like gigabit speed from Xfinity. It's not like it's not fiber.
Speaker 1
Okay.
Speaker 3
Do they do they call it cable internet? Like, does it run doxy? So it's I don't know. These are good
Speaker 2
questions for me to look into. I was just like, Oh, Oz would know what this signal is. Okay.
Speaker 3
I don't.

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