The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople. cover image

THE TOP #1 SKILL WE ALL NEED TO WORK ON AND NO ONE TEACHES

The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople.

00:00

The Importance of Empathy

I don't think empathy has always been one of my strengths, but I try to put myself in the customer's shoes. And really try and have them feel understood because that's what people want is to feel understood. A lot of times they just want to vent, but there's a difference between venting and being understood.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app