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E1041: The Lean Startup’s Eric Ries gives tactical advice for founders during an economic downturn: obligations of leadership, extending runway, handling layoffs with grace, finding new revenue opportunities, capitalizing on silver-linings & more!

This Week in Startups

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Navigating Product Market Fit and the Importance of Customer Feedback

This chapter explores the distractions startups face from juggling multiple projects before finding product market fit. It emphasizes the significance of net promoter scores (NPS) for gauging customer satisfaction and introduces Delighted.com as a valuable tool for tracking NPS and improving offerings.

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