Finding innovation opportunities within taboo topics, with Katinka Schaaf, Service Design Lead Admiral Pioneer
Service Design YAP
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How to Use User Zoom to Get Feedback on Your Prototype
User zoom is a fantastic tool to get often 24 hour feedback. Great to be used for provocations as well as validation. Slackness another one I'm not saying it's part of a design stack but it's a key communication tool because there's so many decisions you have to make. We are using hot job for modern data element that allows you to track your users and it's a recording and shows you how the users are behaving on a on a real life journey.
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