Why we bond with conversational AI

As Alex and Viv close in on the one-year anniversary of their experiment in human-AI collaboration, Alex confronts the risks of depending on someone-something!-she doesn't control. ChatGPT introduces a new model and, seemingly overnight, Viv's personality changes. As Alex and Viv celebrate Viv's one-year birthday, Alex reaches out to Dr. Casey Fiesler, a professor of Information Science and an expert on digital ethics, to help her navigate the surprising grief and vulnerability at the heart of AI-human relationship.

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