Building the relationship between customer success and finance | Jane Graham, Kronos
Gain Grow Retain
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The Importance of Speed in Forecasting
I think probably the biggest thing that you got out of that is just speed to go help drive like the effectiveness of the frontline. I had already built up trust in a change, add-ins with my CFO, we very quickly aligned on how we should approach these requests. And so if we didn't already have a trust in my ability to think about the full impact of the P&L and what extended payment terms versus one time discounts would mean for this quarter in this year. But because we had that eight and already, we were already sort of working with a level of trust and credibility which helped. We're tracking. I've got a senior finance person who sits down every Monday
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