Getting To Yes by Roger Fisher | Audiobook Summary
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The Importance of Identifying Interests
It's rare for both parties to have the same interests, and each side may also have its own set of conflicting interests. For every interest, there are many possible solutions. You can find positions that are aligned with both sides' interests. We often have multiple interests which open up even more options. Highlight what you have or want in common, and remind yourself to focus on the issue, not the people.
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