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44: You Want a Tribe

The Bootstrapped Founder

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The Most Vocal Evangelist Tribe

When individual members started talking about getting things getting slow, others would chime in and state if they were a factor too. And that way we could quickly got gage if this was a problem that was caused by our systems or a slow internat connection son the end of the individual teacher. So in any case, tribe members would try and help each other immediately, which decreased the load of our customers service task.

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