The Key to Up-Selling
Keys To The Shop : Equipping Coffee Shop Leaders
00:00
How to Upsell Your Coffee Shop
"I almost reflexively say no. Whenever I know that somebody is asking me a question that has been told to them to ask me like you want to sign up for our rewards club or things like that, it just feels like more work," she says. "If you want people to sell more pastries, you got to be really excited and have people who are excited about the pastries"
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