Smart Tech and Predictive Analytics in the Nonprofit Sector

This chapter discusses the use of smart technology and predictive analytics in nonprofit organizations, focusing on how it is being used to automate processes and make predictions. It highlights specific examples in the nonprofit sector, such as the use of smart tech to predict homelessness and screen people for services. The chapter also explores the potential risks and challenges of using smart technology, including embedded bias and the importance of being human-centered in the use of technology.