The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Scale #2 - How Atlassian built a $20 billion dollar company with no sales team

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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How to Accelerate Product Adoption

Atlassian's model is not appropriate for the two thousand biggest companies on the planet, Jay says. Workday is sort of a single, largely top down decision to pick one human resource management system and it's going to be sponsored by the head of HR and probably the CIO. If you're in a market where the advantages that you have from a product and feature perspective or from a price and perspective are not that profound against competitors in your market, potentially sales needs to be an advantage as well. For more interviews, go to intercom slash blog or subscribe to our podcast on iTunes, Spotify, SoundCloud or Stitcher.

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