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How to Correct a Mistake
This phrase acknowledges the other person's statement while expressing disagreement with their facts, okay? So for example, I'm sorry but I don't think that's quite right. The store closes at nine o'clock, not ten o'clock - so you're trying to tell them there is a little mistake here. But again it's about the intonation you put in your voice. You're not shouting or screaming. It's just correcting somebody gently and quietly and politely that they've got the pronunciation slightly wrong.