The video discusses dealing with a team with a "we finish when we finish" mentality and consistently carries over work items from one sprint to the next. Todd and Ryan suggest looking at the aging of work items and discussing this in the daily scrum to help identify if the team is carrying over work that is not being done or if it's an ongoing problem. They also emphasize the importance of staying professional and respecting stakeholders' expectations by ensuring that work is completed and ready for release by the end of the sprint.
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Todd and Ryan also co-authored a book - Fixing Your Scrum: Practical Solutions to Common Scrum Problems.
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