Retaining Clients

Soad: The recipe for success is warmth and competence, a combination even balance. We also do this thing, i think it's funny, we call it teach our clients not to be crazy. It's typically because you don't set expectations. And then go put that into your you're on board. Experience your processes, reinforce it. If you didn't tell them it was going to take six months to get results, and mont three they're going to say, were my leads ri? They're crazy, right?"