
Behind the Scenes with a PM Innovator: Essential Strategies for Property Management Success
NARPM Radio
You Can't Run Your Business on the 5%
"You're not going to make 100% of people happy, especially when you're a property management firm and you have two sets of clients," he says. "When you're going to run your business on the 5%. You're going to try to make everybody happy and what happens is no one's happy."
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