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Claire Hughes Johnson (Stripe) - Scaling Operations and People

Entrepreneurial Thought Leaders (ETL)

CHAPTER

How to Have an Open Honest Dialogue

The most inclusive environments, the environments in which people of very different backgrounds thrive are the ones in which you can have the conversation every as long as everyone's participating. So your job is to how do I set that environment? How do you ensure that people stay connected and don't cancel in the wake of people expressing the thing that they're feeling that they're scared to? And if someone's not saying something, it is a problem. But if you think about everyone in this room, which team would you rather be a part of? The one where there's energy and ideas flowing in the room, even if they're tough or the one where people don't talk because they're not all

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