The Importance of Treating Normative Claims as the Same

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I think it's important here to distinguish between ways of disagreeing that are not about facts. And there's a lot of things that we have disagreements about that really are not about the facts. I might pull out facts that show I'm right and you might pull facts to show you wrong, but really fundamentally, we just disagree about what's good or maybe I just want my team to get resources. We treat those normative claims as if they were empirical claims and they're completely different types of things.

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Why is most communication advice so fluffy? How can we actually communicate better? Why do we sometimes fail to say what we mean or what needs to be said? What counts as "nonviolent" communication? To what extent is avoidance of conflict and confrontation a result of agreeableness versus cowardice? What aspects of divorce aren't talked about enough?

Misha Glouberman helps people communicate and connect better. He teaches a course called How to Talk to People About Things, online and in person, that helps people get better outcomes in their most important conversations at work and at home. He is an expert facilitator and designer of online and in-person events. He hosts the Trampoline Hall Lectures in Toronto, and is the co-author, with Sheila Heti, of The Chairs Are Where The People Go. He does lots of online events, so join his email list to learn more about them.

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