The speakers discuss the potential of AI in CRM systems, focusing on Salesforce. They highlight the upcoming Dreamforce conference and the importance of data in making AI useful. Copilotting using AI is introduced to automate tasks like building lists of qualified prospects, with the belief that AI can greatly improve sales efficiency.
It’s been a turbulent few quarters for Salesforce but a focus on cost cuts is paying off.
(00:15) Tim Beyers and Deidre Woollard discuss: - How Salesforce improved its margins. - What role AI plays in Salesforce’s future. - CrowdStrike’s land-and-expand model for growth.
(21:12) Deidre Woollard interviews thredUP CEO James Reinhart on resale as a service and the company’s plans for continued growth.
Companies discussed: CRM, CRWD, MSFT, ZS, TDUP
Host: Deidre Woollard Guests: Tim Beyers, James Reinhart Producer: Ricky Mulvey Engineers: Rick Engdahl, Tim Sparks
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