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11min chapter
It Was All Over My ARMS
Katherine Ryan: Telling Everybody Everything
Observing Behavior in Customer Service Interactions
This chapter discusses how observing someone's behavior in a customer service interaction can give insight into how they will treat you when they are angry. It emphasizes the importance of being cautious of partners who exhibit vengeful, controlling, or litigious behavior, especially when children are involved.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode