3min chapter

At Work with The Ready cover image

The Future of HR: Convincing Your Coworkers and the C-Suite

At Work with The Ready

CHAPTER

The Importance of Soft Skills in HR

I always felt when I was in HR, everybody else thought they knew how to do the job. It's like your average chief product officer knows more about HR than I know about developing product. There must be other reasons. What are they? The whole idea of like soft skills is definitely a misnomer for dealing with humans. And there's not real expertise here. You're HR. How hard can it be, right? So hard.

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