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8min chapter
Facebook Was Already Zucked
Better Offline
Engagement vs. User Experience
This chapter explores Facebook and Meta's tactics to boost user engagement at the expense of user satisfaction, revealing the frustrating obstacles users encounter. It also critiques the platform's cluttered interface and inadequate support resources, illustrating the gap between user needs and the design of the app.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode