andy says you have to connect with each individual. The best leaders i've had, whether whether it be a coach and a team, or a guy named john qualey, who was our managing partner when i was in the financial services,. toy, he knew how everybody was wired. He'd leave me a voice mout, and i'd be like, dod to have cameras in my bedroom. And so i got to follow up questions for him: Number one is that just your natural gift? number two is what kind of environment do you want to create where people feel comfortable talking about things they're passionate about? I'm not letting somebody lead my people unless they're very similar to