As the holidays approach, we are being reminded of the fragility of the global supply chain. But at the same time, the supply chain itself is a truly impressive and fascinating structure, made as it is from multiple components that must work together in synchrony. From building an item in a factory and shipping it worldwide to transporting it locally, processing it in a distribution center, and finally delivering it to an address, the system is simultaneously awe-inspiring and deeply dehumanizing. I talk with Christopher Mims about how things are made, how they get to us, and what it all means for the present and future of our work and our lives.

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Christopher Mims received a bachelor’s degree in neuroscience and behavioral biology from Emory University. He is currently a technology columnist at The Wall Street Journal. He has previously written for publications such as Wired, Scientific American, The Atlantic, and Smithsonian. His new book is Arriving Today: From Factory to Front Door — Why Everything Has Changed About How and What We Buy.

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