Empathy as a Business Catalyst

How does empathy affect our decision making? We often think we are making decisions based on intellect but in reality we make many, if not all, decisions based on trying to feel or trying not to feel certain emotions. If you look forward to all of your emotions what will that do to your decision making? 

"When you have empathy with someone, they are more likely to be open because they feel that you are with them, and you can't do anything to show it to them. You are just empathetic, and it just occurs."

 **Full transcript can be found here: https://tinyurl.com/AoAEpisode04

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