The best sign that people are not sharing their ideas is when you ask them they say, nothing. That's genifer lopez, head of the innovation lab at capital one and she knows how to tell when a team is holding back. Jenifer says, use the silence to your advantage. You need to sit in the awkward silence. And all you need is one idea. But not all good ideas are good for all organizations. How do you determine which ideas are worth pursuing? We'll find out how jenifer and your team do it later in the show.

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