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#131 How to Document Your Finance Processes with Alexis Kingsbury Co-Founder at AirManual

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The Different Purposes of Process Mapping

It's great to get high-level process down, spot the problems and then redesign but a process. And particularly at a high level because when we work with clients like we will often help them solve problems in a process where it is possible to do it as a list. It doesn't require the complexity of a flow chart since when we're in swimlanes and all these things you can. For example, when we're working with an accounting firm sorting out their client onboarding process. Yes, there's multiple people involved. But actually it's a largely linear process that particularly from the client's experience that they need to go through in a series of things that need to be done.

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