Using AI to Improve Incident Understanding

Ryan welcomes Nic Benders to discuss the complexity and abstraction crisis in software development, the importance of going beyond observability into understandability, and demystifying AI's opacity for understanding and control.

Episode notes:

New Relic is a full-stack observability platform that helps engineers plan, build, deploy, and run software. Read their 2025 observability forecast. 

Connect with Nic on Linkedin or email him at nic@newrelic.com.

Congratulations to user Yochai Timmer for winning a Populist badge on their answer to Reader/Writer Locks in C++. 

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