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Mastering Urgency Triage
The chapter discusses the challenge of determining urgency in tasks and offers insights on improving urgency triage skills over time. It explores the use of the Eisenhower Matrix for prioritizing tasks based on urgency and importance, emphasizing the benefits of delegating and differentiating between urgent and important matters. The speaker reflects on the significance of kindness during overwhelming times, recounting a personal experience of choosing kindness over frustration towards a loved one.