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#76 Vivek Juneja: Decoding the Future - A Deep Dive into Tech Strategy

Better Tech Leadership

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Engineering Culture Contrasts and Customer Experience

Exploring the differences in engineering culture between Zalando and UNSHU, this chapter emphasizes the importance of empathy in decision-making within organizations. It delves into the technological influences on decision-making processes, with Zalando focusing on operational and engineering excellence while UNSHU prioritizes product experience. The discussion covers the evolution of organization structures, strategic decision-making, sustainable growth planning, and the intersection of technology and customer experience in the retail industry.

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