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33min chapter
#76 Vivek Juneja: Decoding the Future - A Deep Dive into Tech Strategy
Better Tech Leadership
Engineering Culture Contrasts and Customer Experience
Exploring the differences in engineering culture between Zalando and UNSHU, this chapter emphasizes the importance of empathy in decision-making within organizations. It delves into the technological influences on decision-making processes, with Zalando focusing on operational and engineering excellence while UNSHU prioritizes product experience. The discussion covers the evolution of organization structures, strategic decision-making, sustainable growth planning, and the intersection of technology and customer experience in the retail industry.
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