The Evolution of Etiquette and Gratitude

This chapter explores the essential role of etiquette in fostering respect and kindness in social interactions, while discussing its evolution in response to societal changes. It highlights the psychological benefits of expressing gratitude through handwritten letters, illustrated by the story of Daphne and her sister, showcasing how kindness can yield unexpected rewards. The chapter also addresses the importance of maintaining politeness in both personal and technological interactions, emphasizing the need for good manners in a changing world.