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28min chapter
Salesforce CEO Marc Benioff Has Thoughts on AI Agents, Automation, and The Future of Your Job
Big Technology Podcast
The Future of Work: Embracing Automation and AI
This chapter explores how automation and artificial intelligence are transforming the workplace, enhancing worker efficiency rather than replacing jobs. It discusses the implications of these technologies across industries, particularly healthcare and customer service, while balancing innovation with workforce changes. The chapter also reflects on personal anecdotes and broader societal impacts, emphasizing the potential for improved productivity through intelligent systems.
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