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From Sweeping Parking Lots to Managing Hotels: A Journey of Success
The chapter chronicles a guest's first job experience as a parking lot sweeper in the US, leading to unexpected opportunities to excel in customer service and hotel management despite language barriers. It delves into the meritocratic nature of the US work culture compared to Russia's reliance on connections, highlighting the guest's transition from being perceived as successful in Russia due to their time in America. The chapter also explores the power dynamics and corruption prevalent in both Russian and American societies, culminating in the guest's decision to leave the US and return to Russia to reconnect with their roots.