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064. Sandra J. Sucher: Trust - How Companies Build It, Lose It & Regain It

Leading Transformational Change with Tobias Sturesson

CHAPTER

The Fear of Liability in Business

Sally Kohn: It's so easy for us to think that people should just get over it. I've worked with one organization where we spent many, many hours on an issue of integrity. She says the path to actually not having a lot of lawsuits is to try to restore lost trust.Kohn: If my strategic goal at this moment is to really double down on the fact I need to rebuild trust, I'm going to do some things that are different than if I'm really concerned that this is just going to be a liability.

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