Why SLOs are MVPs in observability
Grafana's Big Tent
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Navigating Service Level Objectives
This chapter explores the critical role of Service Level Objectives (SLOs) in balancing fast software deployment and service reliability. It discusses the need for well-defined SLOs to guide decision-making in development and highlight their importance in conversations around service quality and contractual agreements. Additionally, it outlines the differences between SLOs and Service Level Agreements (SLAs) while emphasizing the need for data-driven approaches to optimize performance metrics for enhanced user satisfaction.
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