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The Importance of Listening and Cultivating Empathy
In this chapter, they discuss the significance of listening skills and understanding others to develop empathy. They emphasize the need to slow down, ask open-ended questions, and avoid making assumptions in order to improve listening abilities.
What does it really take to create a thriving organization – one that is not just focused on delivering results, but doing so by engaging people’s minds AND hearts to collaborate, innovate, and solve problems as the way to get to those results?
If you’re trying to create a culture of operational excellence and continuous improvement, what’s love got to do with it?
As Jamie Parker and I explore on this episode of Chain of Learning – a lot! Love, empathy, and human connection is our focus – and you just might walk away singing a little Tina Turner too.
Learn how you can leverage human connection, empathy, and – yes – love – to more effectively lead, coach, and create a high performing organization.
You won't want to miss an episode to discover the impact fostering a growth mindset and developing human connection has on delivering the results you need.
What you can expect to take away from this episode:
Tune in now to discover how you can bring more love, empathy, and human connection into your leadership approach to engage your people, get better results, and build a culture of continuous learning.
About My Guest: Jamie Parker
Jamie Parker is the trusted partner for operational leaders and manufacturing executives seeking to create a high-performance culture and transformational growth, and has been a friend of mine since we met a half-decade ago.
This conversation is the second half of a two-part conversation that she and I had about GE’s recent event, The Lean Mindset: The Pursuit of Progress. You can catch the first part on Jamie’s podcast “Lean Leadership for Ops Managers”.
Jamie’s Website: Process + Results: https://www.linkedin.com/in/jamievparker/
Connect with Jamie on Process + Results: https://www.linkedin.com/in/jamievparker/
Follow Jamie on LinkedIn: https://www.linkedin.com/in/jamievparker/
Important Links:
In this episode, you can expect to learn
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