How will AI change the way we shop online? Whether you own an e-commerce business or not, AI is changing the entire online shopping experience and will have an effect on all of us. Jo Lambadjieva, Founder of Amazing Wave, joins us to discuss how AI is impacting e-commerce.
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Related Episodes:
Ep 82: Using AI To Grow Your E-commerce Presence
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Timestamps:
01:50 Daily AI news
05:00 About Jo and Amazing Wave
07:37 AI's impact on e-commerce
10:35 AI changes consumer behavior in searching/browsing
14:10 Amazon Rufus and user experiences.
19:42 AI enhances business productivity and product development.
22:39 AI revolutionizes e-commerce through customer persona understanding.
25:16 AI-generated content may erode customer confidence.
29:15 Prepare for major changes in online shopping.
30:44 AI impact on email and e-commerce discussed
Topics Covered in This Episode:
1. Current State of AI in E-commerce
2. Democratization of E-commerce
3. Behavioral changes of customers due to AI
4. Importance of Customer Persona in AI
5. Future Predictions of AI in E-commerce
Keywords:
AI in e-commerce, Jo Lambadjieva, e-commerce automation, customizing customer experience, e-commerce sellers, content targeting, democratization of e-commerce, AI backlash, optimizing processes, Amazon stores, data analysis, process automation, ChatGPT, Zapier integrations, customer journey, Amazon AI, PPP course, ChatGPT course, e-commerce professional, online consumer behavior, Google's search generative experience, Amazon's chatbot Rufus, online shopping behaviors, AI news, AI chatbot Grok, AI startup Anthropic, White House AI guidelines, AI's impact on e-commerce, human touch in AI use, AI-generated content.
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