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50- Why we compete in arenas, not industries
d.MBA
Getting the Customer Problem Right Is Really Important
Getting this customer problem right. So the thing that you that your customer wants to achieve when buying a product or using duct he's usually not theat easy, because you want to get the right level. And it's also like in many design processes, you try it out first and tried to ted, and then you can still change it. Because robbing you you might even find a new customar problem that you are solving by being more specific on this really helps you make better decision.
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