20min chapter

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190: Overdosing on Gratitude, with Karl Staib

Focused

CHAPTER

The Power of Appreciation and SOPs

In this chapter, the speaker discusses the impact of showing appreciation and utilizing standard operating procedures (SOPs) in the workplace. They share examples of how expressing gratitude and implementing processes can improve productivity and career direction. The chapter emphasizes clear communication, delegation, and the benefits of upfront work.

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