Elevate with Robert Glazer cover image

Elevate Classics: Top Leadership Thinker Dan Rockwell

Elevate with Robert Glazer

CHAPTER

The Unapologetic Flight of Leadership

This chapter explores the story of Southwest Airlines and its steadfast commitment to customer service, led by the unconventional leadership of Herb Kelleher. It highlights the importance of clear brand identity, effective communication, and the continuous journey of self-improvement in both leadership and speaking skills.

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